Volunteering 101

When was the last time your volunteered? Volunteering is nothing new. I bet we all have done it from time to time. How did your volunteer experience go? I have had a mixed bag of experiences over the past couple of years. As many of you know, I retired from corporate America and now am working on my own and volunteering my time at many organizations.  I want to share my experiences with how to insure that when you do volunteer that you are getting the most out of your experience.

Why do you volunteer? Let’s face it, no one is volunteering for the money, there is none. We basically do it because we like how it makes us (the volunteer) feel. Giving back to makes us feel good! I also volunteer to help me to continue to learn new things. When I feel good and learn something – I am in the best place possible. Think about why you want to help and match your wants to the organizations needs.

Have you ever had a volunteer experience go totally wrong? Or was not what you expected? Some of the best laid plans go totally south from time to time. I usually like to look over the organizations website to fully understand the organizations volunteer opportunity. Most larger organizations have a volunteer coordinator that can be an excellent resource to fully understanding what the opportunity is and what you will be doing. Make sure that you have your basic questions and concerns covered before you sign up! For me, I have done some volunteer work with expectations that were communicated and followed up on. When I got there, everything was different. Put that experience on high alert. I spent the next four hours stuffing envelopes. I did it, but definitely was not overly happy with my experience.

Do you go back to past organizations? This is the true test to how well that past experience went – you come back from more.

What is it that made you come back? I come back when I feel that the time that I spent volunteering was worthwhile. Worthwhile for both the organization and myself. Some people love to stuff envelopes – me not so much. I also like to come back, when everything is planned out fairly well. That means that the communication channels are open and being used. It means that expectations of the volunteer opportunity are pretty clear. Nothing is perfect and flexibility is needed, but when you go into the opportunity thinking one thing and it is a complete 180 degrees from that thinking – it is tough.

The only problem with what I have written here, is that the small volunteer opportunities usually are not well communicated and expectations clearly set. You could miss out on a pretty awesome opportunity. So, I like to take a little time to call or email the folks to discuss further the volunteer opportunity. Hearing their passion for the opportunity and how they answer my questions, usually sell me.

Best advice – Do some research on the organization and volunteer opportunity.  Discuss it with someone within the organization. Decide on if this is right for you. Get behind and give 110%. This should give you everything that you wanted in that volunteer opportunity.

Anything you do differently?

Retired Guy Series: You Thought It Was Over

I know it has been a long time since an installment of the retired guy came out from me. I really am not truly retired… I wanted to share some of the experiences that I have been gathering along the way.

I continue to do lots of volunteer work. Az4Education has helped me pick up some new skills in marketing and social media. I am enjoying helping out the organization. We have tripled our donations year over year. We have given out as much of our budget in scholarships as possible. Making me want to bring in triple the donations again, next year! I am also keeping my presentation skills sharp, with Big Brothers, Big Sisters – every month or so, I present to the new crop of “Bigs” their orientation material. I truly enjoy meeting new people! Each of these volunteer opportunities have added more interesting and wonderful folks to my network.

I started my own consulting business, which is slowly gaining some new clients. I am happy that I can get out and help organizations with training on leadership, process engineering and some basic IT knowledge. Again, the people that I have met along that journey has been outstanding.

To the point of the post. I still from time to time, look for permanent employment of my “second” career. I just don’t blast my resume out there for just any job. I have plenty to keep my busy. I want to do something that I feel will make my complete life complete. My experience in looking and applying for said jobs is the point of the post. Looking for the right job is difficult… When it comes up, you get totally excited and want nothing to do but get that position. I have seen a couple that I have applied for, that would be my dream “second” career. I applied and waited. I reached out to my network to see if I could nudge the process. With some success. I still am waiting to hear. I know that there are lots of people out there looking for work. It is a companies dream to have a huge supply of folks that you can pick from. The problem is – why not get back to those that applied? At the very least, let them know the job is filled by another candidate. Don’t leave people hanging. I have plenty of experiences to share! I am able to learn new things really quickly. I am passionate and when I am in, I am all in. You get everything your wanted and then some. I have a proven track record to back it up.

What do you think goes on with potential candidates when they are out networking with each other? They are talking about what is happening in the job market. People are talking! Your organization is being discussed and an evaluation is being shared. I don’t mean sour grapes if a person is passed over. I mean the initial evaluation of a company is right there, upfront in the hiring process. First impressions are lasting ones.

What impressions do you want to leave with the hiring process?

  •  Clean and easy to use application process. Communications with the applicants as to status. Dispositions every applicant.
  •  Difficult on-line application process to maneuver. Cyber black hole of communications. No follow-up or disposition of applicants.

Human beings are feeling beings. I know from experience that I have shared some awesome feedback on companies and organizations that have done a very good job of their first impressions. I may have not gotten the job, but that is not why I shared my feedback. They did an outstanding job compared to others. They have my vote for getting the best possible candidate as they are the best possible organization to work for. Their first impression was outstanding.

For organizations, please make sure that you are making the right first impression. As you may lose a potential outstanding candidate for you position from your experiences with others. You do that to the candidates!

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Another Year…

In a few days, SteveBellNow will have completed its fourth year of being out there. The site has come a long ways from the initial thoughts. I wanted to take my writing of an internal blog, externally. Sharing my experiences! I wanted to share my passions for leading organizations, coaching sports and just my travels to different places. Things change… I don’t coach ice hockey anymore, but I did get an opportunity to coach my grand daughter and he 3/4 year old soccer team! I don’t have my internal company blog anymore, as I have retired. Some things remain the same… I still have a passion for sharing my experiences with leading organizations. I still write about my overall observations, but they sometimes take on a political stand (which I really don’t want to write about). Politics gives me plenty of opportunity to apply my passion for leading organizations. Unfortunately, most of the examples I get to share are more on the what not to do variety.

Some things are new…

  • Sharing my new experiences as I now work for myself. I am now using my experiences to help consult with organizations to help them. Starting up a business is definitely new…
  • I am doing plenty of volunteer work. I hope to take my experiences with being a volunteer to bigger and better highs, by helping to process engineering the volunteer life cycle and help make the overall experience better for all involved. I bet we can all share some good, bad and ugly stories around the volunteer life cycle.

I want to thank those that regularly stop by SteveBellNow! I am going to keep on writing… In advance, I hope that you will enjoy some of the new items that I will be putting up on my volunteer reprocessing thoughts and my continued efforts of sharing my experiences on leading individuals/organizations.

Thanks again! Steve

Get Connected!

There are many things that I have learned over the years that I have shared here and one on one. The one item that everyone always agrees on is if you measure it, it will get attention and get done. I was helping out an organization the other day and we were discussing that fact on some employee feedback that they received. The leadership team was struggling with the all of their measurable matrix were not to goal. Employee feedback were pointing that the goals are unrealistic. For me, the underlying problem that they were trying to address was the employee base felt like their was a disconnect between the workers and management. How many times have you heard that? How many times have you said that?

Throughout my career I have encountered that same feeling of disconnect. It was either with me and my upper management. Or the feedback was coming from my team to me. It happens to the best of us. There are times that everyone is too busy to be paying attention to the little things that really matter. Whatever the excuse is. All you need to do is listen and act. When I am faced with connecting (or reconnecting), I remind myself of those little items that matter.

My list of items that matter! My 3 S’s if you will.

  • Stand up and own your mistakes. There are times that you will make a mistake. I have yet to meet that perfect person that has not made a mistake. How you react to the mistake will either have you lose credibility with your team or win them over. Yes, it takes a strong person to admit to their mistakes. Being vulnerable will make you strong.
  • Share your time. I know we all think that we are busy. Your are their leader, you have to make your team a priority. Give of your time as much as possible. Time is what you make of it. I am not saying that you need to schedule “time” with your team. I am saying that you need to be approachable and available. Another term I liked to use is management by walking around. Get out of the office. Talk to you team (in the hall, their workstation, café, networking events and everywhere they are).
  • Share your thoughts. Communication is key and sharing what you know (what you can) will go a long way to connecting to your team. Start a discussion or put out a topic that the team can really relate to. Once people start talking, they start connecting. Watching your team getting together and sharing will have a huge impact on the work.

When I first was leading my team, I was pretty good at getting amazing results. I wasn’t sure why? It took me sometime to understand that I was really connecting to them on a personal and team level. That connecting came easy to me. I wanted to connect, no matter what. It was just part of my DNA, so I just did it naturally. I really started to understand the workings, when I was given the opportunity to do something that I had no knowledge of. I was overwhelmed with learning the job and was a little slow on connecting to the team. I realized quickly, that I was not following my normal operating procedures. Reflecting back, made me hone in those 3 S’s…

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Some Examples You Can Really Learn From

How best do you learn? When I am coaching my hockey players, I like to use demonstrations of what is expected. Learning from examples are probably the easiest way to get your point across. I learn better from both good and bad examples. The bad examples are much easier to point out the mistake. When it comes to collaboration and leadership…  All we have to do is watch the news on any given night and we get to see how “NOT” to do things. Collaboration is totally necessary when you want to be a good leader. You have to be able to get your team together and work for a common goal. Something that our leadership in Washington, DC failed to learn or chooses not to do. So, we will use their example as to not follow when we are doing our own work.

When you think of working together for a common goal (minus Washington), everyone has to really want to meet the goal by accomplishing to their best of their ability by working together. You don’t have to be best buds or like each other. You just have to check your personal agenda at the door and get to getting stuff done, well. As the leader of a team, it is necessary for you to set the example of how the team will work together (or not – in the case of Washington).

I have always learned more from failure than from success. Failure means that I have to take a deep, hard and long look into the overall failure. I usually learn a lot about what to do better, next time. So, use the failures of our government on how they collaborate and learn from them.

  • Check your agenda at the door.
  • Work together for the common goal.
  • Be a part of the solution, not pointing out what is not working. Best to offer complete solutions rather than your own one-sided view.
  • Listen to each other. It is amazing how one persons half-baked idea will pair up with another persons idea. Making it a complete idea… Other folks may call this a “third alternative” solution.
  • Celebrate as a team. Not this side or that side of the team. The complete team! Getting great work done, takes everyone.

Just remember, you can control yourself and set the example of how things should and could go. Don’t wait for someone else. Or you can have the same overall effect that our government leaders are having on their collaborating together – nothing. You want to be successful? Well, you have a great example of how not to do it!

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