Great customer service is xxxxx. Go ahead and define it. I asked a bunch of folks for their thoughts on great customer service. “I define excellent customer service, as being courteous to the customer, and going the extra mile to help them.” “When you treat a customer the way you…
Leave a CommentI suspended my Retired Guy series due to me coming out of retirement recently. I started my new job as NOC supervisor for Phoenix NAP on May 19th. I am truly excited with the opportunity. Follies leading up to my first day: We have a standing rule that everyone’s first…
Leave a CommentThe other day I was interviewing for a position and we were talking about my thoughts on, “what makes a good leader?” For me, I changed the question to, “what makes a great leader?” Good to me is just average. Would you want to be just a good leader? I…
Leave a CommentI started this series over 3 years ago. Where did the time go? This was my attempt to keep my readers up to date on my happenings, plans and such during my retirement. I wrote about my volunteering efforts. I truly enjoyed volunteering with Valley of the Sun Big Brothers,…
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