I have twice attended my companies, Building Trust Workshop. Twice you wonder – why? The first time was with my manager and her staff. We did this as a team activity! The second time, it was with the at the mother organizations Staff -1 face to face – last year. Same material… So, I have taken this with a lot of folks… The overall value of the class to me – was worth the time spent. I truly am a people person and feel that trust is key to any successful relationship.
This post is more on sharing some of the top 25 behaviors that were posted over at Management-issues. Some have happened to me, around me and I hope that I have not done some of them (but, I may have – not intentionally but when it happens it happens).
- You fail to keep your promises, agreements and commitments.
- You serve your self first and others only when it is convenient.
- You micromanage and resist delegating.
- You demonstrate an inconsistency between what you say and how you behave.
- You fail to share critical information with your colleagues.
- You choose to not tell the truth.
- You resort to blaming and scapegoating others rather than own your mistakes.
- You judge and criticize rather than offer constructive feedback.
- You betray confidences, gossip and talk about others behind their backs.
- You choose to not allow others to contribute or make decisions.
- You downplay others’ talents, knowledge and skills.
- You refuse to support others with their professional development.
- You resist creating shared values, expectations and intentions in favor of your own agenda; you refuse to compromise and foster win-lose arguments.
- You refuse to be held accountable by your colleagues.
- You resist discussing your personal life, allowing your vulnerability, disclosing your weaknesses and admitting your relationship challenges.
- You rationalize sarcasm, put-down humor and off-putting remarks as “good for the group”.
- You fail to admit you need support and don’t ask colleagues for help.
- You take others’ suggestions and critiques as personal attacks.
- You fail to speak up in team meetings and avoid contributing constructively.
- You refuse to consider the idea of constructive conflict and avoid conflict at all cost.
- You consistently hijack team meetings and move them off topic.
- You refuse to follow through on decisions agreed upon at team meetings.
- You secretly engage in back-door negotiations with other team members to create your own alliances.
- You refuse to give others the benefit of the doubt and prefer to judge them without asking them to explain their position or actions.
- You refuse to apologize for mistakes, misunderstandings and inappropriate behavior and dig your heels in to defend yourself and protect your reputation.
When you were reading this list – did you start to think of individuals that came to mind? Did you see some people that have multiple behaviors? I know I did… I could not help it. This is a very long and definitely possible for one of more of these items to pop up from time to time. Some folks, had a one time slip in my mind. Others – well, they live these behaviors and validate them over and over again. For me, those folks have definitely lost a lot of trust (not completely). Can trust be earned back? Yes but slowly.
Most companies intentions for having Building Trust Workshop are around that we work in a team environment. Trust is a very key function of successful teams. In the times that we are facing today, we have to stand up with our integrity in tact.